You didn’t start your business to hand over chunks of every transaction to your payment processor. Yet that’s exactly what’s happening when you’re stuck with rates that eat into your margins month after month.
Here’s what changes when you switch to a processor that actually works for you instead of against you. Your money hits your account the next business day, not whenever they feel like releasing it. You get a real person when you call support, not a phone tree that leads nowhere. And those surprise fees that show up on your statement? They don’t exist here.
Your cash flow improves because you’re not bleeding money to excessive processing costs. You can actually plan your finances because you know exactly what you’ll pay each month. No more wondering if this month’s statement will include some new “compliance fee” you’ve never heard of.
We’ve been helping Alexandria businesses succeed since 1992. We’re not some faceless corporation – we’re a registered ISO of PNC Bank with real people who understand what local business owners face every day.
We’ve seen Alexandria grow and change over three decades. We know the challenges you’re dealing with, from the seasonal tourism fluctuations to the competitive retail environment along King Street. That’s why we don’t just process your payments – we make sure you’re set up to handle whatever your business throws at you.
Our approach is simple: we review your application with you personally before setup, then check in regularly while you’re our customer. No secrets, no surprises, no disappearing when you need help most.
Getting started doesn’t require jumping through hoops or waiting weeks for approval. Here’s exactly what happens when you decide to switch.
First, we review your business needs and current processing situation. This isn’t a sales pitch – it’s a real conversation about what’s not working and what you need to succeed. We look at your current rates, your transaction volume, and the types of payments you accept.
Next, we walk through your options. Whether you need a basic countertop terminal, mobile processing for service calls, or a full point-of-sale system, we explain what makes sense for your specific situation. No pushing expensive equipment you don’t need.
Once you’re approved, we handle the setup and make sure everything works before you process your first transaction. Then we stay in touch to make sure you’re getting the service you were promised.
Ready to get started?
Alexandria businesses need flexibility. Whether you’re running a retail shop on King Street, providing services throughout Northern Virginia, or selling at farmers markets and festivals, you need payment processing that works wherever business happens.
Our equipment options range from traditional countertop terminals to mobile card readers that turn your smartphone into a complete payment system. EMV chip card readers, contactless payments, and mobile wallet acceptance come standard – because your customers expect to pay however they want.
For Alexandria’s growing number of service-based businesses, our mobile solutions mean you can accept payment on-site instead of chasing down checks later. Invoice customers via email with secure online payment links. Set up recurring billing for service agreements. All of it syncs in real-time across all your devices.
The technology works, but more importantly, it works for Alexandria businesses dealing with everything from tourist season rushes to the unique challenges of operating in a historic district with modern payment needs.
Your exact rate depends on your business type, average transaction size, and monthly volume, but we focus on transparent pricing without hidden fees. Unlike processors that quote low rates then add monthly fees, statement fees, and compliance charges, we show you the real cost upfront.
Most Alexandria retail businesses see significant savings compared to what they’re currently paying, especially if you’re with a bank or large processor that’s been raising rates. We review your current statements during our consultation to show you exactly what you’d save.
The key is getting a rate structure that makes sense for your business. High-volume businesses get better rates, but we also work with newer businesses that need competitive pricing to get established.
Most Alexandria businesses get approved within 24-48 hours, with equipment ready to go within a few days. We don’t make you wait weeks like some processors do.
The timeline depends partly on your business type and how long you’ve been operating. Established retail businesses typically move fastest, while newer businesses or those in specialized industries might need additional documentation. But we work with you through the process instead of leaving you guessing about status.
Once approved, we schedule equipment delivery and setup at your convenience. For mobile solutions, you can often start processing payments the same day your account is active.
Yes, technical support is available around the clock because payment problems don’t wait for business hours. When your terminal stops working or you need help with a transaction, you get a real person who can actually solve the problem.
This matters more than you might think. When you’re trying to close a sale and your card reader isn’t working, you need someone who can walk you through a solution immediately, not someone reading from a script who puts you on hold.
Our support team understands the equipment we provide and the common issues Alexandria businesses face. They can troubleshoot remotely, walk you through fixes, or arrange replacement equipment if needed. Most problems get resolved on the first call.
Absolutely. All our equipment accepts EMV chip cards, contactless tap payments, and mobile wallets like Apple Pay and Google Pay. This isn’t an add-on feature – it’s standard because that’s how people want to pay now.
Contactless payments have grown dramatically, especially since 2020, and Alexandria customers expect businesses to accept them. Whether someone wants to tap their card, use their phone, or pay with their smartwatch, your system handles it seamlessly.
The same terminal that processes traditional swipe transactions also handles all the newer payment methods. You don’t need separate equipment or special setup. It all works through the same system with the same reporting and same next-day funding.
We help you through the chargeback process instead of leaving you to figure it out alone. When a dispute comes in, you get clear information about what happened and what documentation you need to provide.
Chargebacks can be stressful, especially if you’ve never dealt with one before. We explain the timeline, help you gather the right evidence, and submit your response properly. Many chargebacks can be successfully disputed if you respond correctly and quickly.
More importantly, we help you understand why the chargeback happened and how to prevent similar issues. Sometimes it’s a processing problem, sometimes it’s a customer service issue, and sometimes it’s just fraud. Knowing the difference helps you protect your business going forward.
We don’t lock you into long-term contracts because good service should keep you as a customer, not legal obligations. You should stay with us because we provide better rates, better service, and better support than your alternatives.
Many processors use long contracts to trap customers even when service deteriorates or rates increase. That’s not how we operate. If we’re not meeting your expectations, you shouldn’t be stuck with us for years.
This approach works because we focus on actually solving your payment processing challenges rather than just signing you up. When your business succeeds and your payment processing works smoothly, you don’t want to switch. When it doesn’t, you shouldn’t have to wait years to find something better.
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