You’re running a business, not a payment processing operation. That’s exactly why you need a system that works without the headaches, hidden fees, or week-long waits for your money.
When your payment processing actually works the way it should, you get next-day funding that keeps cash flowing. You get transparent pricing that doesn’t surprise you with mystery charges. You get real customer support from people who actually answer the phone.
Most importantly, you keep more of what you earn. Because every dollar that doesn’t go to processing fees is a dollar that stays in your business where it belongs.
We’ve been serving Maryland businesses since 2007, earning recognition as the Best of Annapolis Award winner for 2023 and 2024. We’re not another faceless processing company – we’re your neighbors with over 30 dedicated employees right here in Annapolis.
As a registered ISO of PNC Bank and BBB Accredited Business, we’ve built our reputation on doing exactly what we say we’ll do. No surprises, no runaround, no treating you like account number 47,293.
Potomac businesses choose us because we understand what it’s like to run a company in Maryland. You need payment processing that works reliably, costs less than you’re paying now, and comes with support that actually supports you.
First, we evaluate your current processing situation and show you exactly how much you could save. No generic quotes or one-size-fits-all pricing – we design a solution that fits your specific business needs and transaction patterns.
Next, we handle the technical setup and integration. Whether you need a simple card reader, full POS system, or online payment gateway, our team manages the installation and testing. You don’t deal with multiple vendors or confusing technical requirements.
Finally, we provide training and ongoing support. Your staff learns the system quickly, and when questions come up, you reach real people who know your account. Most businesses are processing payments within 24-48 hours of approval, with funds depositing to your account the next business day.
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Your payment processing solution includes everything you need to accept payments efficiently and securely. Credit and debit card processing, mobile payments, contactless transactions, and digital wallets all work through one integrated system.
Potomac’s diverse business landscape – from professional services near the C&O Canal to retail establishments along River Road – requires flexible payment solutions. That’s why we provide equipment ranging from countertop terminals to wireless mobile readers, plus online payment gateways for e-commerce.
Security and compliance come standard with PCI DSS compliance, advanced fraud protection, and encrypted transaction processing. You also get detailed reporting, inventory management integration, and automated reconciliation features that save hours of administrative work each month.
Processing fees vary based on your business type, transaction volume, and average ticket size, but most Potomac businesses pay between 1.5% to 3.5% per transaction. The key is understanding exactly what you’re paying for and avoiding processors that load up on hidden fees.
We provide transparent, competitive pricing with no setup fees, no monthly minimums, and no early termination penalties. During your consultation, we’ll show you a detailed breakdown of all costs so you can compare apples to apples with your current processor.
Many businesses discover they’re overpaying by 0.5% to 1% per transaction, which adds up quickly when you’re processing thousands of dollars monthly. That’s why we start every relationship with a thorough cost analysis of your current processing expenses.
With our standard processing, funds are deposited to your business account the next business day after the transaction settles. This is significantly faster than traditional check payments, which can take 5-7 days to clear, and helps maintain healthy cash flow for your operations.
For businesses that need even faster access, we offer same-day funding options for qualifying accounts. This service deposits funds within hours of processing, though it comes with slightly higher fees that many cash-flow sensitive businesses find worthwhile.
The speed of funding depends partly on your bank’s processing schedule, but most Potomac businesses see their deposits by 9 AM the following business day. We also provide detailed deposit reports so you can track exactly when and how much money is coming into your account.
All transactions are processed through PCI DSS compliant systems with end-to-end encryption, meaning customer card data is protected from the moment it’s entered until the transaction completes. We also include advanced fraud detection that monitors transactions for suspicious patterns without slowing down legitimate sales.
Your business receives additional protection through our chargeback management services and dispute resolution support. If a customer disputes a charge, we help you gather the necessary documentation and represent your case to maximize the chances of a favorable outcome.
We maintain the highest security standards because data breaches can destroy small businesses. Our systems undergo regular security audits, and we provide you with compliance documentation to show customers and partners that their payment information is handled safely and professionally.
Yes, our payment processing integrates with most popular POS systems, accounting software, and e-commerce platforms used by Potomac businesses. This includes QuickBooks, Square, Shopify, WooCommerce, and dozens of industry-specific solutions.
Integration eliminates double data entry, reduces errors, and provides seamless reporting across your business systems. When a payment processes, the transaction data automatically flows into your accounting software and updates inventory levels in real-time.
Our technical team handles the integration setup and testing to ensure everything works correctly before you start processing live transactions. We also provide ongoing technical support to resolve any connectivity issues and help you add new software integrations as your business grows.
You reach real customer service representatives who know your account and can solve problems quickly. Our support team is available Monday through Friday from 8 AM to 10 PM Eastern Time, with emergency technical support available 24/7 for critical issues.
Most problems get resolved during the first call because our support staff has access to your complete account history and processing data. We don’t transfer you between departments or make you explain your situation multiple times to different people.
For hardware issues, we provide rapid replacement services to minimize downtime. If your terminal breaks during business hours, we can often provide a temporary solution within hours and ship replacement equipment overnight to keep your business running smoothly.
We typically save businesses 15-30% on their total processing costs compared to their previous processor, not just through lower rates but by eliminating unnecessary fees and providing more efficient processing methods. The exact savings depend on your current setup and transaction patterns.
Unlike many processors that quote low headline rates but add fees for everything else, we provide transparent pricing that includes all standard services. No monthly gateway fees, no statement fees, no PCI compliance fees, and no charges for standard customer support.
We’re confident in our pricing, which is why we provide detailed cost comparisons during your consultation. You’ll see exactly how much you’re paying now versus what you’d pay with us, including a breakdown of where the savings come from and how they impact your bottom line.
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