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Your customers expect options. Credit cards, mobile wallets, contactless payments – they want to pay how they want to pay. When you can accept everything seamlessly, you don’t lose sales to payment friction.
You get faster settlements, lower processing costs, and the peace of mind that comes from working with a local team that understands Wheaton businesses. No more wondering if your payment system will work when you need it most.
The result? More completed sales, happier customers, and predictable cash flow that lets you focus on what you do best instead of wrestling with payment problems.
We’ve been helping Maryland businesses process payments efficiently since 2007. We’re not another faceless processor – we’re your neighbors who understand what Wheaton businesses actually need.
As a registered ISO of PNC Bank and BBB Accredited company, we’ve earned recognition as Best of Annapolis for business development services two years running. That doesn’t happen by accident.
We know the local market because we’re part of it. From the farmers market vendors accepting SNAP payments to the restaurants on Georgia Avenue, we’ve seen what works and what doesn’t in our community.
First, we assess your current situation and understand how you take payments now. No generic sales pitch – we look at your actual business and what you need to improve.
Next, we design a payment solution that fits your workflow. Whether you need a simple card terminal, full POS integration, or online payment gateway, we configure everything to work with your existing systems.
Then we handle the technical setup and testing. Our team installs equipment, configures software, and makes sure everything processes correctly before you go live. You don’t deal with multiple vendors or technical headaches.
Finally, we provide ongoing support and troubleshooting. When you have questions or issues, you call us directly. No phone trees, no overseas call centers – just local expertise that gets problems solved quickly.
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You get comprehensive payment acceptance including all major credit and debit cards, mobile wallets like Apple Pay and Google Pay, and contactless tap-to-pay options. No customer leaves because you can’t take their preferred payment method.
Our solutions include POS system integration, online payment gateways, mobile payment processing, and virtual terminals for phone orders. Everything works together seamlessly instead of requiring separate systems that don’t communicate.
Wheaton businesses benefit from our local presence and understanding of the area’s diverse commercial landscape. From the retail shops in Wheaton Plaza to the service businesses along University Boulevard, we’ve configured payment systems for virtually every business type in our community. We know the specific challenges local businesses face and design solutions accordingly.
You can accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), mobile wallets (Apple Pay, Google Pay, Samsung Pay), contactless tap-to-pay, and chip card transactions. We also support ACH payments, digital wallets, and online payment processing for e-commerce.
The key is having a system that handles all these payment types through one integrated solution. You don’t need separate equipment or accounts for different payment methods. Everything processes through the same system with consistent reporting and settlement.
This flexibility matters because your customers have different preferences. Some prefer cards, others use mobile wallets, and contactless payments are increasingly popular for speed and convenience. When you can accept everything, you never lose a sale due to payment limitations.
Most Wheaton businesses are processing payments within 24-48 hours of approval, depending on your specific setup requirements. Simple terminal installations often happen same-day, while more complex POS integrations might take a few days to configure properly.
The timeline depends on what you need. A basic card terminal for a retail shop processes much faster than a full restaurant POS system with inventory management. We prioritize getting you operational quickly while ensuring everything works correctly.
We handle the application process, equipment ordering, and technical setup. You don’t need to coordinate between multiple vendors or wait for different systems to be configured separately. Our local presence means we can often deliver and install equipment the same day it arrives, rather than shipping it and hoping you can figure out the setup yourself.
Our processing rates are competitive and transparent, typically ranging from 2.6% to 3.5% depending on your business type, transaction volume, and average ticket size. We provide detailed rate sheets that show exactly what you’ll pay for different transaction types.
We don’t believe in hidden fees or surprise charges. You’ll see all costs upfront including processing rates, monthly fees, equipment costs, and any other charges before you sign anything. No gotcha fees six months later when you get your first statement.
Many of our Wheaton clients save significantly compared to their previous processors. We’ve helped businesses reduce their processing costs from over 6% down to under 3.5%, which adds up to substantial savings over time. The key is matching the right pricing structure to your business model rather than forcing you into a one-size-fits-all approach.
Yes, we provide comprehensive technical support for all payment processing issues including POS system troubleshooting, payment gateway problems, and hardware repairs. Our team specializes in resolving transaction issues quickly to minimize business disruption.
When you call for support, you reach our local team who understands your specific setup. We don’t route you through multiple call centers or make you explain your situation repeatedly. Our technicians know the systems we install and can diagnose problems efficiently.
We also provide installation assistance, software support, and ongoing maintenance. If your terminal stops working or your POS system has integration issues, we handle the resolution. Our goal is minimizing downtime and maximizing your payment processing efficiency so you can focus on serving customers instead of fixing technical problems.
We integrate with most major POS systems and business software platforms including Square, Toast, Clover, Shopify, QuickBooks, and many industry-specific solutions. Our team handles the technical integration to ensure seamless data flow between systems.
The integration process involves connecting your payment processing with your existing workflow so transaction data, inventory updates, and reporting all work together. You don’t need to learn new systems or change your current business processes.
We test all integrations thoroughly before going live to ensure everything communicates correctly. This includes verifying that sales data flows to your accounting software, inventory levels update properly, and reporting provides the information you need for business decisions. Proper integration eliminates duplicate data entry and reduces errors in your business operations.
All our payment processing solutions are PCI DSS compliant with end-to-end encryption, tokenization, and fraud monitoring. Customer payment data is encrypted from the moment of capture through final processing, ensuring sensitive information never exists in readable form.
We use EMV chip card technology, contactless payment security, and real-time fraud detection algorithms that analyze transaction patterns to identify suspicious activity. These security layers work together to protect both your business and your customers from payment fraud.
Your business benefits from enterprise-level security without the complexity of managing it yourself. We handle PCI compliance requirements, security updates, and fraud monitoring so you can accept payments confidently. If fraudulent activity is detected, our systems alert you immediately and can automatically block suspicious transactions while allowing legitimate payments to process normally.
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