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Your customers aren’t all paying the same way anymore. Some tap their phone. Others swipe a fleet card. A few still write checks.
If your payment system can’t handle all of it without making you piece together three different providers, you’re losing time and probably money. You need one setup that processes credit cards, accepts contactless payments, handles fleet card transactions, and supports gift and loyalty programs—without forcing you to become a payments expert.
That’s what actually matters. Not the buzzwords. Not the sales pitch. Just a system that works across your counter, your website, your phone orders, and anywhere else you do business. You get next-day funding, transparent pricing, and support that picks up when you call—because when your payment system goes down, so does your revenue.
We’ve been setting up payment systems for businesses since before most people had heard of contactless payments. We’re based in Annapolis and we work with businesses throughout Northern Virginia, including right here in Manassas Park.
Manassas Park has over 1,000 businesses—from auto repair shops to professional services to contractors. Most of them need the same thing you do: a payment processor that doesn’t nickel-and-dime them, doesn’t go dark when there’s a problem, and doesn’t require a manual to operate. We design systems around how you actually work, not around what’s easiest for us to install.
We’re a registered ISO of PNC Bank and we’ve been recognized by the Better Business Bureau. But what matters more is that when you call, you talk to someone who knows your account—not a call center three states away.
First, we look at how you’re currently taking payments and what it’s costing you. Not just the percentage—the actual total cost, including all the fees that show up in fine print. Then we figure out what you actually need based on where and how you sell.
If you’re running a retail counter, you need a point-of-sale system that handles chip cards, tap-to-pay, and gift cards without three separate devices. If you’re mobile, you need wireless payment acceptance that works in the field. If you run a fleet operation, you need fleet card processing that integrates with your fuel and maintenance tracking.
We install the equipment, connect it to your bank, and make sure your team knows how to use it. You start processing payments, and funds hit your account the next business day. If something breaks or you have a question, you call us directly. That’s it. No phone trees, no ticket numbers, no waiting.
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You get credit and debit card processing across all the major networks—Visa, Mastercard, Discover, American Express. That covers the basics. But you also get support for fleet cards if you’re in transportation or service industries, which matters in an area like Manassas Park where contractors and auto repair shops make up a significant portion of the business community.
Online payment acceptance is included if you sell through a website or take phone orders. Wireless payment acceptance works if you’re billing on-site or running a mobile business. And if you want to build repeat business, we set up gift card and loyalty programs that keep customers coming back.
The system connects to your existing bank account for next-day funding. You get PCI compliance support so you’re not personally liable if there’s a data breach. And you get fraud protection tools that flag suspicious transactions before they become chargebacks. All of this runs through one platform, which means one statement, one point of contact, and one less headache when you’re trying to reconcile your books at the end of the month.
The fees depend on how you take payments and what types of cards you accept. Swiped transactions cost less than keyed-in transactions because there’s less fraud risk. Debit cards cost less than rewards credit cards because the card networks charge us less.
Most processors bundle this into one rate, but that’s where hidden fees come in. You might see 2.5% advertised, but then there are monthly fees, PCI compliance fees, statement fees, batch fees, and a dozen other line items that add up. We break it all down in plain language before you sign anything.
For a typical retail business in Manassas Park processing $10,000 a month, you’re usually looking at somewhere between $250 and $400 in total fees depending on your transaction mix. Service businesses that key in a lot of payments will be on the higher end. Retail businesses with mostly swiped or tapped transactions will be lower. We calculate your effective rate based on your actual transactions, not some hypothetical scenario.
Next business day for most transactions. If you process a sale on Monday, the funds are in your bank account Tuesday morning. If you process on Friday, you’ll see the deposit Monday.
There are a few exceptions. Brand new merchant accounts sometimes have a short hold period while the bank verifies transaction patterns—usually a week or two. High-risk industries or businesses with past processing issues might have a longer hold or a reserve requirement. And if you’re processing large transactions that are way outside your normal pattern, those might get flagged for review before they settle.
But for established businesses with normal transaction flow, next-day funding is standard. That’s a big difference from some processors who hold funds for three to five days or longer. When you’re running a business in Manassas Park and managing cash flow, two or three extra days of float can matter—especially if you’re paying suppliers or covering payroll.
Yes, if you’re set up for it. Fleet card processing requires a different setup than regular credit cards because fleet cards capture additional data—things like odometer readings, driver IDs, vehicle numbers, and purchase categories.
If you run a repair shop, a parts supplier, or any business that services commercial vehicles, accepting fleet cards opens you up to a huge segment of business customers in the Manassas Park and Northern Virginia area. Companies with vehicle fleets use these cards to track expenses and control spending, and they actively look for vendors who accept them.
The equipment is slightly different—your terminal needs to prompt for the extra data fields that fleet cards require. We handle that setup and make sure you’re capturing the right information so transactions go through without getting declined. And because fleet transactions tend to be higher dollar amounts, getting this right matters. A declined $800 repair bill because your system didn’t capture the right data isn’t just annoying—it’s lost revenue.
You call us and we get you back up and running. If it’s a software issue or a settings problem, we can usually fix it over the phone in a few minutes. If the hardware is dead, we ship a replacement terminal overnight or same-day depending on what time you call.
This is one of those things that separates processors. Some companies make you call a 1-800 number, open a ticket, wait for a callback, troubleshoot with someone reading a script, then wait three to five business days for a replacement. That’s fine if you have backup systems. It’s a disaster if you’re a small business that just lost your only way to take payments.
We keep your equipment information on file and we know your setup. When you call, we know whether you’re running a countertop terminal, a wireless unit, or an integrated POS system. We know what software version you’re on and what your typical transaction volume looks like. That means faster troubleshooting and faster replacement when something breaks—because in Manassas Park, just like anywhere else, downtime costs money.
No, and you shouldn’t have to manage that. Your in-person terminal and your online payment gateway should run through the same processor and show up on the same statement. That’s how you keep things simple and avoid reconciliation headaches at the end of the month.
A lot of businesses end up with one company handling their retail transactions and another handling their website payments because they added online sales later and just went with whatever shopping cart plugin was easiest. Then they’re managing two merchant accounts, two sets of fees, two monthly statements, and two different customer service numbers when something goes wrong.
We set it up as one system from the start. Your point-of-sale terminal, your online payment gateway, your phone order processing, and your mobile card reader all connect to the same merchant account. You get one deposit, one statement, and one rate structure. If you’re running a business in Manassas Park and selling both in-person and online—which more businesses are doing now—this kind of integration isn’t a luxury. It’s how you stay sane.
Gift cards generate immediate cash flow and bring in new customers. When someone buys a $50 gift card, you get $50 right now. When that card gets redeemed, the person usually spends more than the card value—sometimes significantly more. And about 10-15% of gift cards never get fully redeemed, which is pure profit.
Loyalty programs keep existing customers coming back more often. Instead of competing on price, you’re rewarding repeat business. A customer who’s three punches away from a free service or a $10 reward is more likely to come back to you instead of trying your competitor down the street. In a market like Manassas Park where you’ve got over 1,000 businesses competing for the same customers, that repeat business matters.
The programs we set up integrate with your payment terminal, so there’s no separate system to manage. Customers swipe their loyalty card or enter their phone number, and the system tracks their purchases automatically. You can see who your best customers are, how often they visit, and what they’re buying. That’s not just feel-good data—it’s information you can use to make smarter decisions about inventory, promotions, and where to focus your energy.
Other Services we provide in Manassas Park