You’ll know exactly what you’re paying without hunting through complex statements for hidden fees. Your customers get fast, secure transactions every time, and you get your money in 2-4 business days instead of waiting a week.
Your POS system works the way you need it to work, whether you’re processing chip cards, contactless payments, or mobile wallets. No more losing sales because your equipment can’t handle what your customers want to use.
When something goes wrong, you talk to a real person who can actually fix it. Not a chatbot. Not a call center in another country. Someone who understands your business and gets you back up and running fast.
We’ve been serving businesses throughout Northern Virginia for over 15 years. We’re a registered ISO of PNC Bank with over 30 full-time employees at our Maryland headquarters, just minutes from Falls Church.
We understand the Falls Church market. With 56% of local businesses having fewer than 5 employees and the area’s median household income growing 35% in recent years, small businesses here need payment processing that scales with their growth without breaking their budget.
That’s why we’ve earned the Best of Annapolis Award two years running and maintain our BBB accreditation. We’re not the cheapest option, but we’re the one that saves you money in the long run by doing things right the first time.
First, we evaluate your specific business situation. No generic packages or one-size-fits-all solutions. We look at your transaction volume, average ticket size, and business type to design processing that actually makes sense for you.
Next, we handle the setup. We program your equipment, test everything, and make sure you’re accepting all the payment types your customers want to use. Whether that’s traditional cards, mobile payments, or gift cards, we get it working right.
Then we train your team. Not with a manual nobody reads, but with actual hands-on training so everyone knows how to process payments, handle tips, run reports, and troubleshoot basic issues. You’ll be processing payments confidently from day one, with 24/7 support whenever you need it.
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Your merchant account includes credit and debit card processing, check conversion, gift cards, and loyalty programs. All the payment methods Falls Church customers expect, managed through one provider with one statement.
For Falls Church’s growing restaurant scene and retail businesses, we provide countertop terminals, wireless systems, and mobile card readers. Your farmers market vendors get the same secure processing as your brick-and-mortar stores, just with equipment that moves with them.
Falls Church businesses also get access to our merchant portal for real-time transaction monitoring, detailed reporting, and the ability to process phone or mail orders securely. Everything integrates with your existing accounting software, so you’re not managing multiple systems that don’t talk to each other.
Processing fees typically range from 1.5% to 4% per transaction, depending on your business type, transaction volume, and the cards you accept. However, the real cost isn’t just the percentage rate.
Many processors add monthly fees, statement fees, PCI compliance fees, and equipment rental charges that can add $50-200 per month to your bill. We provide transparent interchange-plus pricing, so you see exactly what you’re paying and why. No hidden fees, no surprises on your statement.
For most Falls Church small businesses processing $5,000-50,000 monthly, our effective rate including all fees typically runs 2.2-2.8%. We also offer programs to pass processing costs to customers who choose to pay with cards, which can eliminate your processing expense entirely.
Your funds are typically in your business bank account within 2-4 business days after you batch your transactions. This is much faster than the 5-7 days some processors take, and it makes a real difference for cash flow.
We process your transactions through PNC Bank, which means reliable, consistent funding schedules. You’ll know exactly when to expect your money, and we can set up next-day funding for established businesses that need even faster access to their funds.
For Falls Church businesses with seasonal fluctuations or tight cash flow, this predictable funding schedule helps you manage payroll, inventory, and other expenses without worrying about when payments will clear.
You can accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, contactless payments like Apple Pay and Google Pay, and chip cards. We also handle gift cards, loyalty programs, and electronic check processing.
For Falls Church’s diverse customer base, this flexibility matters. Your customers from DC might prefer mobile payments, while local residents might use traditional cards. You’ll be ready for all of them without needing multiple systems.
We also provide solutions for phone orders, online sales, and recurring billing. Whether you’re a Falls Church restaurant taking takeout orders over the phone or a service business billing clients monthly, we have secure processing options that work for your specific situation.
We offer both contract and month-to-month options, depending on your business needs and equipment requirements. Many Falls Church businesses prefer our contract options because they include free equipment and lower processing rates.
If you choose a contract, it’s typically 2-3 years with clear terms and no hidden early termination fees. We’re not trying to trap you – we earn your business by providing better service and rates than you can get elsewhere.
For businesses that want maximum flexibility, our month-to-month programs are available with slightly higher rates to offset the equipment costs. Either way, you’re not locked into a bad situation, and we provide the same level of service and support.
We provide 24/7 technical support and next-business-day equipment replacement for hardware failures. When you call our support line, you talk to someone who works directly for us, not a third-party call center.
For Falls Church businesses, we understand that downtime costs money. If your terminal stops working during business hours, we’ll walk you through troubleshooting immediately. If it can’t be fixed remotely, we’ll have replacement equipment to you the next business day.
We also provide backup processing options like mobile card readers or virtual terminal access so you can keep taking payments even if your main system is down. Your customers don’t have to wait, and you don’t lose sales while equipment gets repaired or replaced.
Our customer service team consists of over 30 full-time employees at our Maryland headquarters, just minutes from Falls Church. When you call, you get someone who knows your account and can actually solve problems, not just read from a script.
We’re available Monday through Friday from 8 AM to 10 PM Eastern Time, and we provide emergency support for critical issues outside those hours. Most calls are resolved on the first contact because our team has the authority and knowledge to fix problems immediately.
Falls Church business owners tell us the difference is night and day compared to the big processors. No hold times, no transfers between departments, no being told to “try turning it off and on again.” Just real solutions from people who understand payment processing and want your business to succeed.
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