You get your money the next business day, not three days later. No more wondering when payments will hit your account or how much you’ll actually receive after fees.
Our Sterling clients save an average of 30% on processing costs compared to their previous provider. That’s real money back in your business account, not marketing fluff.
When you need help, you talk to a real person who knows your account. No phone trees, no transfers, no waiting on hold for an hour just to ask a simple question.
We’ve been serving businesses since 1992, and we understand what Sterling companies need. From the small retail shops on Route 7 to service businesses throughout Loudoun County, we’ve seen it all.
Sterling’s business community is growing fast, with new companies starting up regularly. We’ve helped hundreds of local businesses get their payment processing right the first time.
Our team of over 30 dedicated professionals works from our Maryland headquarters, just a short drive from Sterling. When you call, you’re talking to people who understand the local market and your specific challenges.
First, we review your current processing statement together. No secrets or surprises – you’ll know exactly what you’re paying and what you’ll save before you sign anything.
Next, we design a custom solution that fits your specific business type and transaction patterns. Retail stores get different pricing than service businesses, and we make sure you’re in the right category.
Finally, we handle the entire setup process. Your new equipment arrives ready to use, and we’re available to walk you through everything until you’re comfortable. Most Sterling businesses are processing payments within 48 hours.
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Your Sterling business gets everything needed to accept payments professionally. Credit cards, debit cards, contactless payments, and mobile processing – all through one reliable system.
We also provide gift card programs and loyalty solutions that work particularly well for Sterling’s retail and restaurant businesses. Many of our local clients see a 15-20% increase in repeat customers after implementing these programs.
Sterling businesses deal with a mix of local customers and visitors from the DC metro area. Our processing solutions handle high-volume periods smoothly, whether you’re busy during lunch rush or weekend shopping traffic.
You’ll receive your payments the next business day, typically by 10 AM. This is standard for all our Sterling clients, not a special program you have to qualify for.
Unlike some processors that hold funds for several days, we understand that Sterling businesses need consistent cash flow. Your Monday sales are in your account Tuesday morning, and Friday sales are there Monday morning.
We’ve never changed this policy or added delays, even for new businesses. Fast funding isn’t something we use to attract customers then take away later.
You’ll pay a small percentage on each transaction, typically between 2.2% and 2.9% depending on your business type and average transaction size. There are no monthly fees, setup fees, or cancellation fees.
We show you the exact cost breakdown before you start processing. You’ll see interchange costs, our processing fee, and any applicable network fees. Nothing is hidden in fine print or surprise monthly statements.
Sterling businesses often save $200-500 per month compared to their previous processor, mainly because we don’t add junk fees that other companies use to boost their profits.
Yes, you can accept Visa, Mastercard, American Express, and Discover cards. We also support contactless payments like Apple Pay and Google Pay, which are increasingly popular with Sterling customers.
Our systems handle both chip cards and traditional swipe transactions. If a customer’s chip doesn’t read properly, the system automatically prompts for a swipe, so you never lose a sale due to technical issues.
For Sterling businesses that need mobile processing, our wireless terminals work throughout Loudoun County with reliable connectivity. Perfect for contractors, delivery services, or businesses that operate at local events.
You call our direct support line and speak immediately with someone who can actually help you. No phone tree, no “please hold while we transfer you” – just real help from people who know payment processing.
Our support team has access to your account details and processing history, so they can resolve most issues on the first call. They can also process refunds, adjust settings, or walk you through new features without transferring you to another department.
We also provide local support for Sterling businesses when needed. If there’s an equipment issue that can’t be resolved over the phone, we can arrange in-person service rather than making you ship equipment back and forth.
Service businesses in Sterling typically process payments over the phone or through invoices, which requires different pricing than retail stores. We set up your account as a “card not present” merchant, which gives you the right rates for your transaction types.
You can process payments through our virtual terminal from any computer, or we can integrate with your existing invoicing software. Many Sterling contractors and professional services use our recurring billing feature for monthly clients.
The key is making sure you’re classified correctly from the start. Service businesses that get set up as retail merchants end up paying higher fees because their transaction types don’t match their merchant category code.
No, we don’t require long-term contracts for Sterling businesses. You can cancel anytime without paying termination fees or equipment buyout costs.
We’ve found that Sterling businesses stay with us because our service and pricing are competitive, not because they’re trapped in a contract. If we’re not meeting your expectations, you should be free to find a better solution.
Most of our Sterling clients have been with us for several years, but that’s their choice based on our performance. We earn your business every month through reliable service and fair pricing, not through legal obligations.
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