You’re already working hard enough for your money. Why hand over 3-4% of every sale to a processor that treats you like account number 47,892?
The right credit card processing setup puts more cash in your account faster. We’re talking next-day deposits instead of waiting three days for your money. Lower rates that don’t creep up every few months. And when something goes wrong with a transaction at 8 PM on a Saturday, you get a real person who can actually fix it.
Your customers expect to pay with cards. That’s reality. But you shouldn’t have to choose between accepting payments and keeping your margins intact.
We’ve been handling payment processing since 2007. Not because we love the paperwork, but because we understand what small and medium businesses actually need.
We’re based in Annapolis with over 30 full-time employees who know this industry inside out. No offshore call centers. No automated responses that don’t solve anything. When Tysons businesses need help, they get someone who understands both the technology and the local market.
The 2023 Best of Annapolis Award didn’t hurt either. But what matters more is that we’re still here, still growing, and still focused on making payment processing work for businesses instead of against them.
First, we look at your current processing situation. What you’re paying, what equipment you’re using, and what problems you’re dealing with. No generic quotes based on industry averages.
Next, we design a solution that fits your business. Retail, restaurant, service business, online sales – each one processes differently and needs different equipment and pricing structures.
Then we handle the setup. Equipment arrives, we get you connected to our processing network, and you start taking payments. Usually within a few business days, not weeks.
The difference is in the details. We make sure your equipment talks to your POS system correctly. We verify your rates are actually what we quoted. And we test everything before you process your first live transaction.
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Credit and debit card processing that works whether customers swipe, insert, or tap their cards. Mobile solutions for businesses that move around. Online payment gateways for phone and internet orders.
Point of sale systems that handle more than just payments – inventory tracking, employee management, customer data. Gift cards and loyalty programs that bring customers back. Check processing and ACH payments for customers who still prefer those options.
Tysons businesses deal with everything from government contractors paying by check to tech workers who haven’t carried cash in five years. Your payment processing needs to handle all of it without making you juggle multiple providers or figure out which system to use for which customer.
Processing fees typically range from 1.5% to 3.5% depending on how you accept payments and what types of cards your customers use. Swiped cards in person get the lowest rates. Keyed-in transactions over the phone cost more. Premium rewards cards always cost more to process than basic cards.
But the rate is only part of your total cost. Monthly fees, equipment costs, PCI compliance fees, and statement fees add up quickly. Some processors advertise low rates then hit you with $20-30 in monthly fees that weren’t mentioned upfront.
We break down exactly what you’ll pay before you sign anything. No surprises six months later when your “promotional rate” expires or we add new fees.
Most businesses can start processing within 3-5 business days once we receive your completed application and required documentation. The timeline depends on your business type and processing history.
Retail stores with straightforward operations move fastest. Restaurants and service businesses might take an extra day or two for specialized equipment setup. Online businesses need payment gateway configuration which adds a day.
We handle the bank approval, equipment ordering, and technical setup. You provide business documents, banking information, and tell us how you want to accept payments. Everything else is on us.
No. We don’t lock businesses into multi-year contracts with early termination fees. Month-to-month agreements give you the flexibility to make changes if your business needs change.
Long-term contracts benefit the processor, not you. They guarantee revenue even if service quality drops or your business outgrows our capabilities. We’d rather keep your business by providing good service and competitive rates.
If you’re not satisfied with our processing services, you can switch without penalty. That’s how it should work.
We provide replacement equipment the same day for critical failures. Most terminal problems can be fixed over the phone in a few minutes, but when hardware fails completely, you need a working terminal immediately.
Our 24/7 technical support team can troubleshoot connection issues, software problems, and user errors any time of day. For Tysons businesses, we keep backup equipment in stock locally to minimize downtime.
We also provide detailed training on your equipment so your staff knows how to handle common issues like declined cards, connection problems, and end-of-day processing. Prevention beats emergency repairs.
Yes. One merchant account handles in-person, mobile, and online payments. You get unified reporting, consistent rates across all payment channels, and one point of contact for support issues.
Mobile card readers connect to your smartphone or tablet for payments anywhere. Online payment gateways integrate with your website or shopping cart. Phone orders get processed through a virtual terminal using any internet connection.
This eliminates the complexity of managing multiple processors with different rates, different support teams, and different monthly statements. Everything runs through one system with one monthly statement.
PCI compliance ensures your business meets security standards for handling credit card data. This includes secure networks, encrypted card data storage, regular security testing, and employee training on data protection.
We provide PCI compliance tools and guidance as part of your processing service. This includes quarterly security scans, annual compliance questionnaires, and access to resources that help you maintain compliance without hiring security specialists.
Non-compliance can result in fines from $5,000 to $100,000 per incident, plus liability for fraudulent transactions. We make compliance manageable for small businesses that don’t have dedicated IT security teams.
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