Your customers expect to pay how they want, when they want. Credit cards, debit cards, contactless payments, mobile wallets – you need to accept them all without breaking your budget.
That’s exactly what happens when you work with us. You get competitive rates that don’t sneak up on you with hidden fees. You get your money deposited the next business day, not three days later when you need it for payroll. You get equipment that actually works and support from people who pick up the phone.
Most importantly, you get back to focusing on what you do best instead of wrestling with payment processing headaches. Your cash flow improves, your customers are happy, and you’re not overpaying for the privilege.
We’ve been helping Maryland businesses process payments since 1992, with our headquarters right here in Annapolis. That means when you call, you’re talking to someone who understands local business challenges – not a call center halfway around the world.
Our team of 30+ dedicated employees has one job: making sure your payment processing works exactly like it should. We’re a registered ISO of PNC Bank, which gives you the backing of a major financial institution with the personal service of a local company.
Mount Airy businesses choose us because we do what we say we’ll do. No surprises, no runaround, no wondering if your money will show up on time.
Getting started is straightforward. We review your business needs and current processing situation – no generic solutions here. Every business is different, and your payment processing should reflect that.
Next, we design a system that fits your specific requirements and budget. Whether you need a basic terminal, full POS system, or online payment gateway, we’ll recommend what makes sense for your situation. We handle the application process and equipment setup, so you don’t have to figure it out yourself.
Once everything’s running, you start accepting payments immediately. Your funds hit your account the next business day, and you have direct access to our support team whenever you need help. No waiting on hold, no transferring between departments – just real people solving real problems quickly.
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You get complete payment processing coverage: credit cards, debit cards, contactless payments, mobile wallets, and even check processing. All major card brands are accepted, and we handle the PCI compliance requirements automatically.
Your equipment comes with full warranty and replacement coverage. Whether you need countertop terminals, wireless devices, or integrated POS systems, everything is programmed and tested before it reaches you. Online businesses get secure payment gateways with fraud protection built in.
Mount Airy businesses also benefit from detailed reporting that helps you track sales trends and manage cash flow better. You can access transaction reports 24/7 through our online portal, and our local team is always available when you have questions about your account or need help with anything.
Processing rates depend on your business type, transaction volume, and average ticket size, but most Mount Airy small businesses see rates between 1.5% and 3.5% per transaction. We don’t believe in one-size-fits-all pricing because every business is different.
The key is understanding what you’re actually paying. Many processors advertise low rates but load up on fees that can double your real costs. We provide transparent pricing upfront, so you know exactly what each transaction will cost before you sign anything.
We also review your current processing statement if you have one. Often, we can save businesses 20-30% on their total processing costs just by eliminating unnecessary fees and optimizing the rate structure for their specific transaction patterns.
Most businesses can start processing within 24-48 hours of approval. The timeline depends on your business type and whether you need new equipment, but we prioritize getting you up and running quickly.
For existing businesses with good credit, approval is typically same-day. New businesses or those in specialized industries might take 2-3 business days while we verify information. Once approved, we can often program and ship equipment the same day.
If you need to start accepting payments immediately, we offer next-day equipment delivery in the Mount Airy area. We can also set up mobile processing through your smartphone or tablet while you wait for permanent equipment to arrive.
Yes, all our customer support comes from our Maryland headquarters in Annapolis. When you call, you’re talking to someone who understands local business needs and can actually solve your problem instead of just reading from a script.
Our support team is available during business hours for account questions, technical issues, and equipment problems. For urgent after-hours issues, we have emergency support available. Most problems are resolved on the first call.
We also provide ongoing account management, which means you have a dedicated contact person who knows your business and processing history. No explaining your situation to a different person every time you call – your account manager already knows what’s going on and can help immediately.
We provide immediate equipment replacement and support. If your terminal or POS system fails, we can typically get a replacement to you within 24 hours in the Mount Airy area. For critical situations, we offer same-day replacement when possible.
All our equipment comes with full warranty coverage and free technical support. We don’t charge you for equipment failures or normal wear and tear – that’s part of our service. We also provide loaner equipment while repairs are being completed.
For businesses that can’t afford any downtime, we offer backup processing solutions including mobile card readers and phone-based processing. This ensures you can continue accepting payments even if your primary equipment needs service.
Absolutely. We provide secure payment gateways for online businesses, including e-commerce websites, service providers, and subscription-based companies. Our online processing integrates with most shopping carts and business management systems.
Your online payments come with built-in fraud protection, PCI compliance management, and detailed reporting. Customers can pay with credit cards, debit cards, and digital wallets. You get the same next-day funding for online transactions as you do for in-person sales.
We also help businesses set up recurring billing for subscription services, payment links for invoicing, and mobile-optimized checkout pages. Whether you’re adding online payments to an existing business or starting a new e-commerce venture, we handle the technical setup and ongoing management.
We don’t require long-term contracts because we believe our service should speak for itself. Most of our Mount Airy clients stay with us because we consistently deliver what we promise, not because they’re locked into a contract.
If you’re not satisfied with our service, you can cancel with 30 days’ notice. No early termination fees, no cancellation penalties, no equipment buyout requirements. We handle all the paperwork to transfer your processing to another provider if needed.
This approach works because we focus on earning your business every month rather than trapping you in a contract. When you’re happy with your processing costs, funding times, and customer service, you don’t need to be forced to stay.
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