Right now, you’re probably losing between 2% and 3% of every transaction to processing fees. Some businesses we’ve worked with in Bethesda were paying close to 7%. That’s not a small leak—it’s a drain that adds up to thousands every month.
We’ve helped local businesses cut their rates to under 3.5%, sometimes lower depending on transaction volume and business type. That difference goes straight back into your business instead of disappearing into processing costs you never questioned.
You also get access to every payment method your customers expect. Credit cards, debit cards, contactless payments, mobile wallets, online checkout—all of it works through one system. No more turning away sales because you can’t accept how someone wants to pay.
The equipment works when you need it to. The support line picks up when you call. And the pricing is clear from the start, so you’re not surprised three months in.
We work with businesses across Bethesda and the surrounding Maryland area. We’re not a faceless national processor—we understand the mix of retail shops, healthcare practices, restaurants, and service businesses that make up this market.
Bethesda has over 68,000 residents with a median income around $185,000, plus more than 43,000 people working in the area daily. That’s a customer base with money to spend and expectations for modern payment options. If your system can’t keep up, you’re leaving money on the table.
We’ve been recognized with the Best of Annapolis Award for business development services in both 2023 and 2024. We’re a registered ISO of PNC Bank and accredited by the BBB. Those aren’t just badges—they’re proof that we show up and do the work right.
First, we review what you’re currently paying. Most business owners don’t actually know their effective rate once all the fees are added up. We break it down so you can see exactly where your money goes.
Then we look at how you accept payments now and what’s missing. If you’re only set up for in-person card swipes but customers are asking to pay online or through their phone, that’s a gap we can close. Same goes for businesses that want to add gift cards, loyalty programs, or fleet card processing.
We recommend equipment and services based on your actual needs, not what earns us the highest commission. You’ll get options to lease, purchase, or place terminals depending on your cash flow and preferences. We handle the application process, which is usually tedious and confusing, and translate the processor language into plain terms.
Once you’re set up, you get 24/7 technical support. If a terminal freezes, a transaction won’t go through, or you just have a question about a feature, someone picks up the phone. We also integrate with your existing POS system if you have one, so you’re not starting from scratch.
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You get full credit card and debit card processing, including pin-debit for customers who prefer that. You can accept payments in person, online, or through a mobile app. Contactless and mobile wallet payments are standard—not an expensive add-on.
If you want to offer gift cards or build a loyalty program, we set that up. It’s a proven way to bring customers back, especially in a market like Bethesda where repeat business drives revenue. Fleet card processing is available for businesses that serve commercial clients or manage vehicle expenses.
Wireless payment acceptance means you’re not tied to a counter. Restaurants can take payment tableside. Service businesses can process cards on-site. Retail stores can check customers out anywhere in the shop during busy periods.
You also get fraud protection tools and security features that meet industry standards. Data breaches are expensive and reputation-damaging. The system we set up reduces that risk without adding complexity to your daily operations.
For healthcare practices in Bethesda, we have specialized solutions that handle co-pays, insurance payments, and patient billing. You focus on care. The payment side runs in the background without creating administrative headaches.
It depends on what you’re paying now and what your transaction volume looks like. We’ve seen businesses drop from rates above 6% down to the 3% range, which on $10,000 in monthly card sales is a savings of $300 every month—$3,600 a year.
Smaller businesses with lower volume might not see savings that dramatic, but even shaving off half a percentage point matters when you’re running on tight margins. The key is understanding your current effective rate, which includes all the fees buried in your statement, not just the advertised rate.
We start by auditing your existing processing costs. Then we show you what you’d pay with us, broken down clearly. No surprises, no fine print that changes the deal three months in. If we can’t save you money or improve your service, we’ll tell you that upfront.
A lot of processors do that, and it’s frustrating. First step is to read your contract and find out what the early termination fee actually is. Sometimes it’s lower than you think, and the savings from switching cover that cost within a few months.
Other times, it makes sense to wait until your contract is close to expiring, then make the switch before it auto-renews. We can start the setup process in advance so you’re ready to flip over the day your obligation ends.
Some contracts have clauses that let you out if the processor raises rates or changes terms. It’s worth reviewing the language or having us look at it. We’ve helped businesses navigate these situations before, and there’s usually a path forward that doesn’t trap you in a bad deal for years.
Usually, yes. Most modern POS systems can integrate with different payment processors through a payment gateway. We work with the industry’s largest selection of equipment and software, so compatibility isn’t typically an issue.
That said, some POS providers lock you into their designated processor, which kills your ability to shop around for better rates. If that’s your situation, we can either find a workaround or recommend a new POS system that gives you flexibility without losing the features you rely on.
We handle the technical side of integration. You shouldn’t have to rebuild your entire system or retrain your staff just to get better processing rates. The goal is a smooth transition that doesn’t disrupt your daily operations or create downtime during busy periods.
Yes. Online payment acceptance is standard now, not optional. Whether you’re running an e-commerce site, taking appointments through a booking system, or just need a way for customers to pay invoices digitally, we set that up.
You can add payment buttons to your website, integrate a shopping cart, or use a secure payment link you send via email or text. It all connects to the same merchant account as your in-person transactions, so you’re not juggling multiple processors or reconciling different reports.
Mobile app development is also available if you want to give customers a dedicated app for browsing, ordering, or paying. That’s especially useful for restaurants, retail shops, and service businesses in Bethesda that want to meet customers where they already spend time—on their phones.
You call our 24/7 technical support line, and someone walks you through troubleshooting. A lot of issues—frozen screens, connection problems, receipt jams—can be fixed in a few minutes over the phone.
If the equipment is actually broken and can’t be repaired remotely, we send a replacement. Depending on your service agreement, that might be next-day shipping or even same-day in some cases. The goal is to minimize downtime because every hour you can’t process payments costs you money.
We also offer flexible equipment options from the start—lease, purchase, or terminal placement programs. If you lease, equipment replacement is usually covered. If you purchased, we still support it and get you back up and running as fast as possible. You’re not left hanging when something goes wrong.
“Fine” often means you’re not having major problems, but it doesn’t mean you’re getting the best deal or the features you could be using. A lot of businesses stick with their current processor out of inertia, not because they’re actually satisfied.
If you’re paying above 3% in total fees, if your provider doesn’t answer the phone when you need help, if you can’t accept contactless payments or offer gift cards, or if your statements are confusing and packed with line items you don’t understand—those are all signs you could do better.
Switching takes a few hours of your time upfront, but the return is ongoing. Lower fees every month, better technology, faster support, and payment options that match what your customers expect. We make the transition easy, and once you’re set up, you’ll wonder why you didn’t do it sooner.
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